Gran Canaria Rural

Privacy and data protection policy

Last updated: May 2026

1. Data controller

In accordance with the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you that the controller of your personal data is:

  • Name: Viajes Canarias Rural S.L. (trade name: Gran Canaria Rural)
  • Tax ID: B-35.743.764
  • Address: Carretera de Tamaraceite, 148, 35018 Las Palmas de Gran Canaria
  • Agency number: I-AV-0000053.1
  • Website: www.grancanariarural.com
  • Contact email: info@grancanariarural.com
  • Territorial scope: Spain (Gran Canaria, Canary Islands)

2. Personal data we collect

Through this Website we may collect the following types of personal data:

  • Contact data: name, surname, email address, phone number.
  • Navigation data: IP address, browser type, pages visited, time spent (through analytical cookies, subject to consent).
  • Booking data: stay dates, number of guests, accommodation preferences.
  • Communications: content of messages sent through the contact form or by email.

3. Purposes and legal basis for processing

We process your personal data for the following purposes:

  • Management of bookings and enquiries (legal basis: contract execution): Process booking requests, respond to enquiries about accommodation and manage the contractual relationship.
  • Commercial communications (legal basis: legitimate interest / consent): Send you information about our accommodations, special offers and news. You may object at any time.
  • Website improvement (legal basis: legitimate interest / consent): Analyse the use of the Website to improve its functioning and user experience.
  • Compliance with legal obligations (legal basis: legal obligation): Retention of documentation as required by applicable regulations.

4. Data retention

We will retain your personal data for the time necessary to fulfil the purposes described and, in any case, for the periods legally established:

  • Booking and contract data: 5 years (tax and commercial obligations).
  • Contact form data without booking: 1 year from last communication.
  • Analytical cookie data: according to each cookie\'s conditions (see cookie policy).

5. Data recipients

Your data may be communicated to:

  • Casitas Canarias: platform through which bookings are managed.
  • Technology service providers: hosting, email, analytical tools, always under confidentiality and processing agreements.
  • Public administrations: when required by applicable regulations.

We do not make international data transfers outside the European Economic Area, except through tools with adequate guarantees (such as the European Commission\'s standard contractual clauses).

6. Your rights

As data subject, you have the following rights:

  • Access: Obtain confirmation of whether we process your data and receive a copy.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data when no longer necessary.
  • Objection: Object to the processing of your data for certain purposes.
  • Restriction: Request restriction of processing in certain circumstances.
  • Portability: Receive your data in a structured and commonly used format.
  • Consent withdrawal: When processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise these rights, send an email to info@grancanariarural.com indicating the right you wish to exercise and attaching a copy of your identity document.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

7. Cookies

This Website uses first-party and third-party cookies. Cookies necessary for the site\'s operation are installed automatically. Analytical and personalisation cookies are only activated with your prior consent, which you may grant or withdraw at any time through the cookie management panel.

For more information about the cookies we use, please consult our Cookie Policy available in the site\'s cookie notice.

8. Security

Gran Canaria Rural has implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. However, no Internet transmission system is completely secure, so we cannot guarantee absolute security.

9. Minors

This Website is not directed to children under 14 years of age. We do not knowingly collect personal data from minors. If you become aware that a minor has provided us with data without their parents\' or guardians\' consent, please notify info@grancanariarural.com.

10. Modifications to the privacy policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by publishing the new version on this page with the update date. We recommend you review this policy regularly.

11. Contact

For any query related to the processing of your personal data:

Terms of use Booking conditions Contact